Careers

Job Description

Position: Manager - Process Excellence

Job Code: Requisition16088

Location: MEA

Maximum Experience: 18

Employment Type: Permanent

1. Process Standardization and System Improvement

Map, document, and standardize key processes across all support functions to ensure consistency and efficiency.

Identify gaps, redundancies, and improvement opportunities within administrative and functional workflows.

Implement structured PDCA and ECRS (Eliminate, Combine, Rearrange, Simplify) principles to streamline processes and reduce non-value-added activities.

2. Process Monitoring and Data-Based Decision Making

Develop and maintain functional dashboards for Planning, HR, HSSE, and other departments to track key performance trends.

Analyze data to identify chronic issues, process bottlenecks, and deviations from standards.

Present insights and improvement recommendations during functional review meetings.

4. Cross-Functional Integration and Collaboration

Drive synergy among support departments by ensuring seamless process handshakes (e.g., Planning–Procurement, HR–Projects, HSSE–Operations).

Facilitate cross-functional reviews to address systemic issues and implement corrective actions through structured problem-solving.

Coordinate interdepartmental initiatives that enhance overall organizational efficiency.

5. Capability Building and Awareness

Conduct awareness sessions and training on process management

Develop process champions within departments to sustain improvement momentum.

Support knowledge management and lessons-learned integration across support functions.

6. Governance, Documentation, and Review

Ensure all processes are properly documented, updated, and controlled under the organization’s management system.

Coordinate periodic internal reviews, self-assessments, and audits to ensure process adherence.

Provide inputs for management diagnosis and Deming-related documentation pertaining to support functions.

7. Consultant and Leadership Coordination

Ensure timely action tracking, reporting, and follow-up on improvement assignments from consultants and management.